Cancellations: Requests within 21 days of order placement may be considered.
Not applicable if the seller has shipped the order.
Perishable items (flowers, food, etc.) cannot be cancelled but may be replaced/refunded if quality issues exist.
Damaged/Defective Items: Report within 21 days. Seller verification is required.
Warranty Products: Contact manufacturer for warranty claims.
Refund Processing: Approved refunds will be processed within 7 days.
Returns/exchanges are accepted within 7 days of purchase.
Conditions:
Item unused and in original condition
Original packaging intact
Sale items may be ineligible
Only defective/damaged items may be exchanged
Certain product categories may be exempted (will be informed at the time of purchase).
Approved returns/exchanges will be notified by email and processed after quality checks.